Everyone deserves to feel safe at home.
Home should be somewhere you can feel safe. But sometimes the people or circumstances around you can make home feel frightening, unpredictable or difficult to live in.
You might be frightened of a partner, parent, relative, carer or someone else you live with.
There may be shouting, threats, violence, intimidation, controlling behaviour or neglect.
Or you might not be able to explain exactly why you feel unsafe.
Your safety matters. You deserve to be heard and taken seriously.
Jacob's House can help you find established UK organisations that understand these situations and can offer specialist support.
Are you in immediate danger?
If you or somebody else is in immediate danger, call the emergency services and ask for the police.
999
If you cannot speak: When calling 999 from a mobile, listen to the operator and respond if you can, even by coughing or tapping. If prompted, press 55 to be transferred to the police.
Pressing 55 does not automatically tell the police your location. Follow the operator's instructions wherever possible.
Where you can find help
Choose the service that best matches your circumstances.
Children and young people
Childline
If you are under 19 and do not feel safe at home, you can talk confidentially to Childline about what is happening.
You can talk about violence, arguments, neglect, threats or anything that worries you.
Adults in England
National Domestic Abuse Helpline
Run by Refuge, this free 24-hour helpline supports women experiencing domestic abuse.
It can help you understand your options and explore ways to become safer.
0808 2000 247 Visit the helpline
People in Wales
Live Fear Free
Confidential help for people affected by domestic abuse, sexual violence and related forms of harm in Wales.
0808 80 10 800 Visit Live Fear Free
People in Scotland
Domestic Abuse and Forced Marriage Helpline
Confidential support for anyone affected by domestic abuse or forced marriage in Scotland.
0800 027 1234 Visit the helpline
People in Northern Ireland
Domestic and Sexual Abuse Helpline
Free confidential support for people affected by domestic or sexual abuse.
0808 802 1414 Visit the helpline
Men experiencing abuse
Men's Advice Line
Specialist support for men experiencing domestic abuse, including emotional, physical and controlling behaviour.
0808 801 0327 Visit Men's Advice Line
LGBT+ people experiencing abuse
Galop
Specialist support for LGBT+ people experiencing domestic abuse, threats, violence or other forms of abuse.
Worried about a child's safety?
NSPCC
If you are concerned that a child is being harmed, neglected or is unsafe at home, the NSPCC can offer safeguarding guidance.
Telephone helpline: Monday to Friday, 10am to 4pm.
What if someone monitors your phone or internet use?
If you think someone is checking your phone, messages, browsing history or location, consider using a device they cannot access when looking for help.
This could be a trusted person's phone or a computer in a safe public place.
Be aware that private browsing does not necessarily prevent someone from monitoring your device or internet activity.
A specialist support organisation can help you think about safer ways to communicate and plan your next steps.
What if you are not ready to leave home?
You can ask for advice even if you are unsure what you want to do next.
You do not need to make an immediate decision about leaving a relationship or your home in order to speak to a support service.
If you are thinking about leaving an unsafe situation, consider speaking to a specialist service first about how to do so safely.
Leaving or confronting someone who is abusive can sometimes increase risk.
About Jacob's House
Jacob's House helps people throughout the United Kingdom find organisations offering specialist support.
We do not provide counselling, emergency accommodation, personal safety assessments or emergency services.
You do not need to register or provide personal information to Jacob's House to use these resources.
Jacob's House
Helping people find the right place to turn.
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